Terms of service

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Terms of Service

Last updated: April 2026

Please read these Terms of Service carefully before using the Steadymate website or placing an order. By accessing our site or making a purchase you agree to be bound by these terms.

1. About us

Steadymate is an online retail store selling magnetic phone mounts and accessories. Our website is located at shopsteadymate.com. For any enquiries contact us at support@shopsteadymate.com.

2. Eligibility

By using our website you confirm that you are at least 18 years of age or are accessing the site under the supervision of a parent or legal guardian. You agree to provide accurate and complete information when placing an order.

3. Products

We make every effort to accurately display our products including descriptions, images, and specifications. However slight variations in colour or appearance may occur due to screen settings and photography. This does not constitute a defect.

We reserve the right to limit quantities, discontinue products, or modify product descriptions at any time without notice.

4. Pricing

All prices are displayed in Australian dollars (AUD) unless otherwise stated. Prices are subject to change without notice. We reserve the right to refuse or cancel any order placed at an incorrect price due to a typographical error or system error.

5. Orders and payment

By placing an order you are making an offer to purchase the product at the listed price. We reserve the right to accept or decline any order at our discretion.

Payment must be made in full at the time of ordering. We accept all major credit cards, PayPal, and other payment methods displayed at checkout. All transactions are processed securely.

6. Shipping

We ship internationally from our fulfilment partners. Estimated delivery times are provided as a guide only and are not guaranteed. Steadymate is not responsible for delays caused by customs, postal services, or events outside our control. Please refer to our Shipping Policy for full details.

7. Refunds and returns

All sales are final. Please refer to our Refund Policy for details on damaged, defective, or lost orders.

8. Intellectual property

All content on the Steadymate website including text, images, logos, and graphics is the property of Steadymate and may not be copied, reproduced, or used without prior written permission.

9. Limitation of liability

To the fullest extent permitted by law, Steadymate shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the amount paid for the product in question.

Steadymate products are not designed for use in safety-critical applications. Always ensure your phone is securely mounted before use.

10. Indemnification

You agree to indemnify and hold Steadymate harmless from any claims, losses, or damages arising from your use of our website or products, or your violation of these terms.

11. Third party links

Our website may contain links to third party websites. These are provided for convenience only. Steadymate has no control over the content of those sites and accepts no responsibility for them.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which is incorporated into these Terms of Service by reference.

13. Governing law

These Terms of Service are governed by the laws of Australia. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

14. Changes to these terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes your acceptance of the new terms.